Questions
1.
Where is SMA Airport Parking located?
2.
What are your hours of operation?
3.
What are the parking rates?
4.
How far are you from the airport?
5.
Where do I go to have the shuttle bus pick me up once I parked my car?
6. Where will the shuttle bus
drop me off at the airport?
7.
Are there additional fees for the shuttle ride to and from the airport?
8. How do I get back to SMA
Airport Parking when I return from my trip?
9.
How long can I leave my vehicle at your parking facility?
10. Can you accommodate vans, trucks, oversized
vehicles?
11. Is your bus
wheelchair accessible?
12.
Do you accept checks or credit cards?
13.
What are the advantages of using your services versus that of a door-to-door airport
shuttle service?
14. Are there
discounts offered to travel agents?
15.
Are there discounts offered to airlines or airport employees?
16. Are there discounts offered for AAA members,
or students?
17. How
much does it cost to join your Frequent Parker Program and what are the benefits
of becoming a member?
18.
How can I join your Frequent Parker Program?
19. Can I get my car washed?
20. Do you have Senior Discounts?
Questions & Answers
- 1. Where is SMA Airport Parking?
We are located at 1080 San Mateo Avenue, South San Francisco. Please see Maps and Directions- 2. What are your hours of operation?
Our facility and shuttle service operates 24 hours a day, 7 days a week, 365 days a year.- 3. What are the parking rates?
We offer the lowest daily rate for SFO parking. Our regular daily rate is $11 +tax. Our member rate is $9.99 a day +tax. Please see Rates for more details.- 4. How far are you from the airport?
It takes 4 minutes from our facility to the airport entrance.- 5. Where do I go to have the shuttle bus pick me up once I parked my car?
We do not have designated shuttle stops. Rather we pick you up from the trunk of your vehicle. This way, you would not have to worry about dragging your luggage and other personal belongings to the shuttle stops. Our professional shuttle drivers will also assist you in loading your baggage onto the luggage rack inside our buses.- 6. Where will the shuttle bus drop me off at the airport?
The airport has designated parking shuttle stops at each of the three terminals. Depending on the airline that you are flying with, our shuttle bus will take you to the closest designated parking shuttle stop. The designated parking shuttle stops are all located at the upper departure level, center island, blue and white painted curbs, and literarily steps away from the airline ticket counters.- 7. Are there additional fees for the shuttle ride to and from the airport?
No. Our 24 hours shuttle services are absolutely free of charge.- 8. How do I get back to SMA Airport Parking when I return from my trip?
Our shuttle drivers will pick you up at the designated parking shuttle stops where you were dropped off located at the upper departure level, center island, blue and white painted curbs. We strongly recommend that you call us via our toll free number after you pick up your luggage and before proceeding to the upper departure level for speedier service. This way, our shuttle drivers will know to wait for you at the terminal stop when possible until you arrive rather to have you wait for the subsequent buses. Also, from time to time especially during midnight hours, the airport may establish temporary designated stops due to airport construction. During such time, we are required to pick you up from the arrival level instead when construction takes place at the departure level. By calling us after you pick up your baggage, our dispatcher will be able to communicate any changes to the normal shuttle stops if any thereby avoiding having you to wait at the wrong location for pick up. Our toll free number and pick up instruction will be provided to you by our driver when you are dropped off at the airport. When you need to call us, you do not need to look for the white courtesy phones, simply use any of the pay phone conveniently located everywhere at the airport to call us at no charge to you.- 9. How long can I leave my vehicle at your parking facility?
You can leave your vehicle as long as you wish. However, if you plan to leave your vehicle for more than 30 days, you will need to make arrangement with us in advance, so we would not need to report as possible stolen or abandoned vehicle to the proper authority.- 10. Can you accommodate vans, trucks, oversized vehicles?
Yes. And our height clearance allows any types of vehicles to enter and exit easily.- 11. Is your bus wheelchair accessible?
Yes. SMA airport parking acquired a brand new fleet of shuttle buses in February of 2002 which includes one bus specifically equipped for wheelchair accessibility. Upon entering our facility or call for pick up from the airport, please advise our dispatcher, so we can be sure to pick you up with the wheelchair accessible shuttle bus.- 12. Do you accept checks or credit cards?
We accept traveler checks, Visa, MasterCard, American Express, and Discover. Unfortunately, we do not accept personal checks. And yes, we accept cash!- 13. What are the advantages of using your services versus that of a door-to-door airport shuttle services?
The door-to-door airport shuttle services charge based on the number of passengers. At our facility, you can drive in with a 15 passenger van and will still be charged based on one vehicle whether you have one passenger or 15 passengers. When using our services, you are at the comfort of your own vehicle most of the way and in control of your time. During the short ride to and from our facility and the airport, we do not stop to for other passengers along the way, and we will only make one stop at each of the terminals once we are at the airport. We know you are either in a rush to the airport or anxious to return to your vehicle when you are back from your trip. Our job is to take you to or bring you back promptly and painlessly.- 14. Are there discounts offered to travel agents?
Yes. By registering with our Travel Agent Program, you will be eligible for 8.00 a day +tax. This program will offer your customers discount coupons. At the same time, you can earn free parking for yourselves, too. Please contact our marketing department at (650) 871-7275 during normal office hours or email sales@smaairportparking.com. for detail. Join now- 15. Are there discounts offered to airlines or airport employees?
Yes. All airline or airport employees qualify for $8.00 a day + tax. Please contact our marketing department at (650) 871-7275 during normal office hours or email sales@smaairportparking.com. for details. Join now- 16. Are there discounts offered to AAA members and students?
Anyone can enjoy the discounts and other benefits by joining our Frequent Parker Program whether you are AAA member, student or none of the above.- 17. How much does it cost to join your Frequent Parker Program and what are the benefits of becoming a member?
It is absolutely free to join our Frequent Parker Program. By joining, you will pay $9.99 +tax a day. In addition, you will earn 5 free days of parking passes for future use after you accumulate 30 days of parking with us. Join now.- 18. How can I join your Frequent Parker Program?
You can join our Frequent Parker Program online at our free membership page. You will receive your membership card within 7 days by email confirming the benefits of our program. Or, you can sign up upon exit during your first visit with us and still receive all of the member benefits. The membership card will be mail to you subsequent to your first visit with us.- 19. Can I get my car washed?
- Yes. We have a frequent parker spotless wash for $6.00. Tell your driver if you need a wash.
20. Do you have Senior Discounts?
Yes. You must show ID and be 60 or older. With ID you are eligible for 8.00 a day +tax.